Terms of Service

These Terms of Service are an agreement between you and Byron Darlison, the operator of the hosted Owner's Outcome service ("Owner's Outcome", "we", "us", or "our"). They govern your use of the hosted service. Ownership of the service, its code and its framework is explained under "Ownership" below.

You agree to these Terms and the Privacy Policy by selecting the unchecked agreement and confirming it when you save an account or accept an update. Sign-in code verification alone does not record agreement. If you use the service for a company or another organization, you confirm that you have authority to accept these Terms for it. If you do not agree, do not use the service.

Questions about these Terms may be sent to byron@darlison.com.

Who may use the service

Owner's Outcome is for adults using it for business or professional purposes. You must be at least 18 years old and legally able to enter into this agreement. The service is not directed to consumers acting mainly for personal, family, or household purposes.

What the service does

Owner's Outcome uses a guided conversation to help a business owner describe what the business must give them, choose a Next Action, set dates, and record results and lessons. It may send account, check-in, and reminder emails when those features are enabled.

The service is a thinking and record-keeping tool. It is not legal, accounting, tax, investment, medical, mental-health, employment, or other professional advice. It does not make business decisions for you. You are responsible for your decisions, for checking information that matters, and for obtaining professional advice when appropriate.

AI-generated questions and summaries can be incomplete, inaccurate, or unsuitable for your circumstances. Review them before relying on them. Your confirmation in the conversation, not an AI response on its own, determines what becomes your finalized Owner's Outcome or Next Action.

Your account

Provide an email address you control and keep it current. You are responsible for access to that email account and for activity performed through your Owner's Outcome account. Do not share sign-in codes or try to access another person's account. Tell us promptly at byron@darlison.com if you believe your account or email has been compromised.

Your data is yours

You keep whatever rights you have in what you enter into Owner's Outcome: your answers, your outcome, your measures, your check-ins. Entering it here never transfers ownership to us. You must have the right to provide what you enter, including anything about other people, such as employees or customers.

We do not sell your answers, and we do not give them to other people or companies for their own use. Cloudflare (hosting and database), OpenAI (AI conversation processing), Resend (email), and Ghost (optional newsletter membership) process data so the service can operate and stay secure. Each may store or process data outside Canada, including in the United States, where courts, law enforcement, or national-security authorities may lawfully access it under local law. We may also disclose information when the law requires it. The Privacy Policy has the details.

Our ownership of the service, its code and its framework never extends to your data. Nothing you enter into this service becomes part of our code or our framework.

So the service can work for you, you give us a limited, non-exclusive permission to host, copy, transmit, back up, and process what you enter, only to provide and secure the service, follow your instructions, and comply with the law. It is never a permission to publish or sell.

You can download all of your data, or delete your account and erase your data, at any time from Settings, including when an updated agreement is awaiting your decision. Guarded deletion removes active product copies and ends access. Recovery history may remain for up to 30 days. It does not keep your account active. Our Privacy Policy explains provider-held copies and legal or security exceptions. Erased content remains inaccessible before service resumes after a restore.

Information about other people

Only enter information about an employee, customer, family member, partner, or other person when you have a lawful reason and the right to do so. Keep it to what is necessary for your Owner's Outcome. Do not use the service to build employee files, customer lists, health records, or other records that do not belong in this exercise.

You are responsible for notices, permissions, and other obligations that apply to information you enter about other people. We may remove information or restrict an account if keeping it would violate the law or another person's rights.

Acceptable use

You may use the service only lawfully and for its intended business-purpose exercise. You must not:

• enter content you do not have the right to provide;
• use the service to harm, threaten, harass, discriminate against, deceive, or unlawfully monitor anyone;
• upload malicious code or try to bypass, probe, disrupt, or overload the service or its security;
• access another account, scrape the service, or use automated means except through an interface we expressly provide;
• use the service or its output to violate law, contract, confidentiality, privacy, employment, intellectual-property, or other rights; or
• misrepresent an AI-generated statement as professional advice or as a decision made by us for you.

Emails

We may send the sign-in codes, security notices, service notices, and legal notices needed to operate your account. If you turn on reminder emails, we may also send check-ins and reminders tied to the dates you set. You can turn reminder emails off in Settings or by using an available unsubscribe link. Turning reminders off does not stop account-security or legally required messages.

Email delivery is not guaranteed. You remain responsible for the dates and commitments in your record even if an email is delayed, filtered, or not delivered.

Ownership

This service is operated by Byron Darlison. The Owner's Outcome service, its application code and its framework (the document structure, the interview, the review prompts, the guides, and the templates) are proprietary to Byron Darlison. The Owner's Outcome name and logo are owned by Byron Darlison. Apart from the earlier openly licensed versions described below, none of these are licensed to you beyond your use of the hosted service under these Terms.

Except for your data (see "Your data is yours") and third-party materials that belong to their own owners, the content of this service is owned by Byron Darlison or by the licensors of that content. Third-party components remain under their own licenses.

Earlier versions of the application code and framework were published under the MIT License and Creative Commons Attribution 4.0 International (CC BY 4.0). Anyone who received those earlier versions keeps the rights those licenses granted for those versions. Those licenses do not apply to later versions, and they give no rights to the Owner's Outcome name or logo, or any right to suggest that we endorse you or your version.

Service availability and changes

We use reasonable care to operate the service, but it may sometimes be unavailable, delayed, changed, or interrupted. We may update, add, remove, or stop features. We will give reasonable notice of a material change when practical, especially if it affects your data or an active paid service.

Keep your own exported copy of anything you cannot afford to lose. The service is not a substitute for your business's required books, records, backup system, or professional advisers.

No promise of a business result

We do not promise that you will achieve an Owner's Outcome, complete a Next Action, increase profit or value, reduce hours, avoid loss, or obtain any other business or personal result. Your results depend on your choices, circumstances, information, and execution.

Suspension and ending use

You may stop using the service at any time. You may download your data or delete your account in Settings.

We may suspend or end access if reasonably necessary to protect the service or another person, investigate misuse, comply with law, respond to a security risk, or address a material breach of these Terms. Where practical, we will tell you what happened and give you a reasonable chance to correct it. We may act without advance notice when delay would create a material security, legal, or safety risk.

When your account ends, your right to use the hosted service ends. Provisions that must remain effective to make sense of this agreement continue, including ownership, disclaimers, liability limits, governing law, and terms about your prior use.

Warranties

To the fullest extent the law permits, the hosted service is provided "as is" and "as available." We do not promise that it will be uninterrupted, error-free, secure against every threat, or that its AI-generated content will be accurate or fit for your purpose. Any warranties or conditions that the law allows us to exclude are excluded.

Nothing in these Terms excludes a warranty, condition, remedy, or other right that cannot lawfully be excluded.

Limits on liability

To the fullest extent the law permits, neither you nor we are liable to the other for indirect, special, incidental, exemplary, or consequential loss, or for lost profit, revenue, goodwill, opportunity, or data, arising from the hosted service or these Terms.

To the fullest extent the law permits, our total liability for all claims arising from the hosted service or these Terms in any 12-month period is limited to the greater of:

• the amount you paid us for the hosted service in that period; and
• CAD $100.

These exclusions and limits do not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, infringement or misappropriation of the other party's intellectual-property rights, breach of confidentiality, the operator's breach of the Privacy Policy or applicable privacy or data-protection law, or anything else that the law does not allow to be limited. The limits apply regardless of the legal theory used and only to the extent they are fair and enforceable under the law that applies.

Changes to these Terms

We may update these Terms as the service or the law changes. We will post the new version and effective date. If a change materially affects your rights or how the service handles your data, we will give notice and require you to accept the new version before you continue using the service. Changes do not take away rights already granted for previously released MIT- or CC BY-licensed versions.

Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Subject to any right that cannot lawfully be waived, the courts of Ontario have exclusive jurisdiction over disputes relating to these Terms or the hosted service.

Before starting a formal claim, please contact byron@darlison.com and give us a reasonable opportunity to resolve the issue informally. This does not stop either party from seeking urgent relief or using a limitation period.

General terms

These Terms and the Privacy Policy are the agreement between you and us about the hosted service. They do not change rights already granted for earlier MIT or CC BY 4.0 versions. If part of these Terms is unenforceable, the rest remains effective. A delay in enforcing a right is not a waiver. You may not transfer your account or this agreement without our consent. We may transfer this agreement as part of a reorganization, sale, or transfer of the service, provided the successor assumes our obligations. No one else has a right to enforce these Terms.

Contact

Byron Darlison Email: byron@darlison.com